Flight Report - TAM7931 (TAM Brazilian Airlines)

Great work you departed on-time and managed to arrive early.

Aircraft Control Ratings

How well did you do in the 'Aircraft Control Ratings' phase of flight?

50 of 50 pts Airline SOP » Passenger Satisfaction Improvement
Passengers should feel more satisfied after the flight than they were when it started
Passengers were more satisfied after the flight than they were before they got onboard - nice work!

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Boarding and Loading

How well did you do in the 'Boarding and Loading' phase of flight?

5 of 5 pts Punctuality » Boarding Delay
Ensure you board the aircraft in a timely manner.
You boarded the aircraft on-time.

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Pushback

How well did you do in the 'Pushback' phase of flight?

10 of 10 pts Punctuality » Departure Punctuality
Your aircraft should leave at the scheduled departure time
No delays for departure

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Taxi

How well did you do in the 'Taxi' phase of flight?

10 of 10 pts Airmanship » Taxi Lights
Your aircraft taxi lights should be turned on while taxiing on the ground
Your taxi lights were turned on when required.

-50 of 50 pts Cabin Management » Crew Finished Securing Cabin
Ensure the cabin crew have enough time to secure the cabin before you tell them to be seated.
You did not allow enough time for the crew to secure the cabin before takeoff.

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Takeoff

How well did you do in the 'Takeoff' phase of flight?

-50 of 50 pts Cabin Management » Cabin Secured
Ensure the cabin crew secured the cabin before takeoff.
The cabin crew did not manage to secure the cabin before takeoff.

58 of 100 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew remained seated during takeoff.
The cabin crew were not seated during takeoff.

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After Takeoff

How well did you do in the 'After Takeoff' phase of flight?

10 of 10 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew remained seated during takeoff.
The cabin crew were seated as the aircraft took off.

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Approach

How well did you do in the 'Approach' phase of flight?

20 of 30 pts Cabin Management » Service Provision Analysis
Ensure that all inflight services that you loaded onto the aircraft are provided in a timely manner.
1 of the 3 in-flight services loaded onto the aircraft were not completed successfully: 1 services were cancelled before being announced to passengers (-10pts x 1=-10pts).

50 of 50 pts Cabin Management » Crew Finished Securing Cabin
Ensure the cabin crew have enough time to secure the cabin before you tell them to be seated.
You allowed enough time for the crew to secure the cabin for landing.

100 of 100 pts Cabin Crew Communications » PA ('Seats For Landing')
Make sure you instruct the cabin crew to take their seats for landing.
You made a 'Seats for Landing' announcement to the cabin crew

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Landing / Final Approach

How well did you do in the 'Landing / Final Approach' phase of flight?

50 of 50 pts Cabin Management » Cabin Secured
Ensure the cabin crew secured the cabin before landing.
The cabin crew had adequate time to secure the cabin before landing.

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Landed

How well did you do in the 'Landed' phase of flight?

100 of 100 pts Cabin Management » Cabin Crew Seated
Ensure the cabin crew are seated before landing.
The cabin crew were seated for landing.

-9 of 100 pts Airmanship » Perform Safe Landing
Ensure that you land the aircraft at an appropriate and comfortable rate. Aim for around --150 ft/min or approximately 1.02 g for comfort.
Your landing was 'Reasonable Landing'. (-314ft/min @ 1.51g). You favoured the landing rate (ft/min) over passenger comfort (g-forces).

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Taxi To Gate

How well did you do in the 'Taxi To Gate' phase of flight?

10 of 10 pts Airmanship » Taxi Lights (After landing)
Your aircraft taxi lights should be turned on while taxiing to the gate.
Your taxi lights were turned on when required while taxiing to the gate.

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Deboarding and Unloading

How well did you do in the 'Deboarding and Unloading' phase of flight?

50 of 50 pts Punctuality » Arrival Punctuality
Your aircraft should arrive at the scheduled arrival time.
You arrived on-time - well done.

50 of 50 pts Punctuality » Arrival Prediction Accuracy
Ensure that you arrive at the gate in line with the expectations that you set to the passengers.
You accurately predicted the arrival time to your passengers

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