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Hello there! The current release version of Self-Loading Cargo is "1.6, The Interactivity Update" which came out on 31st July 2023!
Be sure to check out the changelog to see what's new and the development roadmap for information on future releases!
PATCH UPDATE - 14th August 2023, 2000z - Please ensure you are running the latest 1.6.1-pre release patch. See changelog for fix details.
Welcome to the Technical Support area for Self-Loading Cargo.
In this section of the website you can log in to have access to all of our knowledgebase articles to help you get the most out of the application and assist with any difficulties you have.
The knowledge base provides a wide range of "self-help" articles written to assist with common issues and questions that you may have when using Self-Loading Cargo. You can see the latest articles below.
| Date | Title | Category |
|---|---|---|
| Monday 21 August 2023 | The beacon light on my aircraft is not being detected | Compatibility |
| Monday 21 August 2023 | Why won't flightsim.to accept my voicepacks or soundpack uploads? | General |
| Monday 21 August 2023 | How can I improve the performance of my simulator when using Self-Loading Cargo? | General |
| Monday 21 August 2023 | Why can't I hear any sounds? | General |
| Sunday 20 August 2023 | Why is my Self-Loading Cargo window so small? | General |
| Friday 04 August 2023 | JustFlight F28 Has Issues With Cold and Dark | Compatibility |
| Friday 04 August 2023 | SLC won't authenticate or activate | General |
| Monday 31 July 2023 | Why does SLC crash when I start a flight? | Voice Recognition |
| Saturday 22 July 2023 | Why does the UI keep flickering? | Compatibility |
| Tuesday 18 July 2023 | Self-Loading Cargo doesn't remember my settings | General |
If you would like to receive email support please contact steve@lanilogic.com. Support is available between 9am and 5:30pm Monday to Friday (GMT) but please allow up to 24 hours for your request to be answered.
Please note that customer support questions will be prioritised over general enquiries.
Please feel free to Join Our Discord Server for news and updates delivered directly to your desktop or mobile phone.
Note:
The Discord server is currently in read-only mode while its future suitability as a support mechanism is evaluated. Please keep checking back for further updates.
